Throughout the current economic situation, many businesses in Orange County and throughout country have had to re-evaluate how they allocate and use commercial space.
This trend is not news to those of us who represent tenants in office leases but it serves as an interesting reflection point on how we, as tenant representatives, adapt to serve the shifting space needs of our corporate clients.
Today Corporate America is focused on cost effective solutions to reduce real estate expenses as well as looking for new ways to utilize real estate to increase productivity and attract the best human capital to their organizations. For most companies the three largest costs incurred are the people, real estate and technology and if a company can optimize all 3 areas then it will be in a better competitive position.
In the past, businesses made real estate decisions based on financial and operational objectives and our job was to get a handle on their client’s space requirement, identify their best options in the marketplace, create competition for their client’s tenancy and negotiate the best deal possible.
Successful tenant representatives knew the market’s inventory and were effective negotiators who would find space at a location the CEO liked and negotiate a price the CFO could agree upon. Along the way we had to educate ourselves about office space design, office furniture, fiber optic telecommunications and managing construction costs.
What’s different today is that a skilled tenant rep’s knowledge base extends beyond real estate and construction to include technology and human resources. Three important factors changing the workplace today
Progressive Workforce: Today’s workforce primarily encompasses three generations Boomers, Gen-X and the newly arriving Millennial who comes to the workplace with a different mindset. The shifting demographics of the workforce are changing how companies design and use their space with a trend towards more open collaborative environments.
Technology: The pace at which technology evolves is almost mind blowing and it’s having an impact on how we use development of technology and advancement in communications.
Sustainability: Not only are corporate clients more motivated to be better to the environment, they are recognizing sustainable workplaces are not only cheaper to operate than traditional buildings, but also important in attracting employees and the overall impression a company wants to present
Tenant representation is no longer an exclusive term. Today’s advisors are workplace consultants who look beyond the client’s space needs and consider the client’s core business to form a contextual analysis of each client.